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Account Support Specialist - AZ, CA, MI

Rplate

Rplate

Customer Service
Granite Bay, CA, USA
Posted on Friday, May 12, 2023
Must be located in AZ, CA, MI Reviver is the very first technology company to develop a digital license plate. We use groundbreaking technology to digitize license plates and make them multi-functional. We have introduced our concept on a global scale and are on an exciting trajectory. Reviver offers opportunities to work in a collaborative environment that rewards creative thinking and provides opportunities for advancement. As the first of our kind, we are truly in a class of our own. We offer competitive pay and great benefits for our employees. Role And ResponsibilitiesAs an Account Support Specialist, you will provide product training and customer support to dealerships. This position is the primary contact with dealerships to answer questions about how to use the Reviver app and questions about plate installations. The right person will be expected to:
  • Maintain existing dealership relationships
  • Work alongside Regional Sales Representatives
  • Create opportunities to upsell and increase business
  • Thoroughly understand and maintain knowledge of our product, the app, and appropriate technology
  • Collaborate with internal resources
  • Able to travel as necessary
  • Train dealerships on the functionalities of the plate
  • Staying abreast of new releases and updating dealerships as appropriate
  • Develop solid relationships with the dealerships and cultivate opportunities to sell more plates
Required skills/ Abilities:
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Proficient in using technology (i.e., Microsoft Office, etc.)
  • Ability to travel as needed
  • Proficient in CRM (preferred)
  • Auto industry experience (preferred)
Additional NotesThe salary range for this role is $65000 - $72000 with a commission. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. A candidate's skills, experience, and other relevant factors will determine the exact compensation. Our benefits include medical/dental/vision insurance, 401(k), short and long-term disability insurance, and a Discretionary Unlimited PTO policy. We are not using outside recruiters for this position.Powered by JazzHRD0KQ3xeNrd