Professional Services Specialist Lead
Rplate
Sales & Business Development
Roseville, CA, USA
Posted on Saturday, August 19, 2023
Field position covering the Greater Sacramento Area
We are not using outside recruiters for this position
Reviver is the very first technology company to develop a digital license plate. We use groundbreaking technology to digitize license plates and make them multi-functional. We have introduced our concept on a global scale and are on an exciting trajectory.Reviver offers opportunities to work in a collaborative environment that rewards creative thinking and provides opportunities for advancement. As the first of our kind, we are truly in a class of our own. We offer competitive pay and great benefits for our employees.
Role And ResponsibilitiesAs a Professional Services Specialist, you will be providing product training and customer support to dealerships. This position is the primary contact with dealerships to answer questions regarding how to use the Reviver app and inquires on plate installations. The right person will be expected to:
- Maintain existing dealership relationships
- Work alongside Regional Sales Representatives
- Create opportunities to upsell and increase business
- Thoroughly understand and maintain knowledge of our product, the app, and appropriate technology
- Collaborate with internal resources
- Able to travel as necessary
- Train dealerships on the functionalities of the plate
- Staying abreast of new releases and update dealerships as appropriate
- Developing solid relationships with the dealerships and cultivate opportunities to sell more plates
- Excellent written and verbal communication skills
- Excellent customer service skills
- Proficient in using technology (i.e. Microsoft Office, etc.)
- Ability to travel as needed
- Proficient in CRM (preferred)
- Auto industry experience (preferred)
- Valid California Drivers License is required
- Successful completion of on-the-job training