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Professional Services Specialist Lead

Rplate

Rplate

Sales & Business Development
Roseville, CA, USA
Posted on Saturday, August 19, 2023
Field position covering the Greater Sacramento Area We are not using outside recruiters for this position Reviver is the very first technology company to develop a digital license plate. We use groundbreaking technology to digitize license plates and make them multi-functional. We have introduced our concept on a global scale and are on an exciting trajectory.Reviver offers opportunities to work in a collaborative environment that rewards creative thinking and provides opportunities for advancement. As the first of our kind, we are truly in a class of our own. We offer competitive pay and great benefits for our employees. Role And ResponsibilitiesAs a Professional Services Specialist, you will be providing product training and customer support to dealerships. This position is the primary contact with dealerships to answer questions regarding how to use the Reviver app and inquires on plate installations. The right person will be expected to:
  • Maintain existing dealership relationships
  • Work alongside Regional Sales Representatives
  • Create opportunities to upsell and increase business
  • Thoroughly understand and maintain knowledge of our product, the app, and appropriate technology
  • Collaborate with internal resources
  • Able to travel as necessary
  • Train dealerships on the functionalities of the plate
  • Staying abreast of new releases and update dealerships as appropriate
  • Developing solid relationships with the dealerships and cultivate opportunities to sell more plates
Required skills/ Abilities:
  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • Proficient in using technology (i.e. Microsoft Office, etc.)
  • Ability to travel as needed
  • Proficient in CRM (preferred)
  • Auto industry experience (preferred)
  • Valid California Drivers License is required
Education and Certifications:
  • Successful completion of on-the-job training
Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas may be required. There may be a need to occasionally bend, stop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull material and objects up to 25 pounds.Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice. Additional NotesPay: $65,000 to $80,000 annual base + CommissionThis information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. A candidate's skills, experience, and other relevant factors will determine the exact compensation. Our benefits include medical/dental/vision insurance, 401(k), short and long-term disability insurance, and a Discretionary Unlimited PTO policy.Powered by JazzHRwzXBiPG2xs