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Celesta Portfolio Careers

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Accounts Receivable Specialist

Rplate

Rplate

Accounting & Finance, Sales & Business Development
Granite Bay, CA, USA
Posted on Friday, February 2, 2024
Description

This is a temporary 6-8 month position working 32-40 hours per week.

Job Summary

The Accounts Receivable Specialist will address daily billing/collection inquiries, assist in collections, enter adjusting entries into the AR Subledger, and work with the Collections Agency. This is an in-person position in Granite Bay, California

Duties/Responsibilities

  • Answer and resolve daily billing inquiries from customers, both in email and via phone. Coordinate with Customer Success team, as needed.
  • Research customer discrepancies and past-due amounts.
  • Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment.
  • Maintain and update customer information in various systems, update/link service plans, update names and addresses, merge duplicate records.
  • Update customer transactions in the AR Subledger to properly reflect the customer’s balance.
  • Identify and relay issues to the Controller to improve processes going forward.
  • Create reports regarding the status of customer accounts as requested.
  • Coordinate with our Collection Agency, provide statements, address questions.
  • Perform other related duties as assigned.

Requirements

Required Skills/Abilities:

  • High proficiency in use of technology and systems, including Microsoft Office Suite or related software as well as other accounting software programs.
  • Experience in working with AR subledgers/ERP systems. Knowledge of Stripe or a similar credit card processor is a plus.
  • Strong communication skills, both verbally and written.
  • Ability to work independently and in a fast-paced environment.
  • Ability to anticipate work needs and interact professionally with customers.
  • Excellent organizational skills and attention to detail.

Education And Experience

  • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting a plus.
  • At least two years of related experience required.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15lbs at times

Pay Rate: $23.00 to $25.00 hourly depending on experience