Description

This is a temporary 6-8 month position working 32-40 hours per week.

Job Summary

The Accounts Receivable Specialist will address daily billing/collection inquiries, assist in collections, enter adjusting entries into the AR Subledger, and work with the Collections Agency. This is an in-person position in Granite Bay, California

Duties/Responsibilities

• Answer and resolve daily billing inquiries from customers, both in email and via phone. Coordinate with Customer Success team, as needed.
• Research customer discrepancies and past-due amounts.
• Draft correspondence for standard past-due accounts and collections, identify delinquent accounts by reviewing files, and contact delinquent accountholders to request payment.
• Maintain and update customer information in various systems, update/link service plans, update names and addresses, merge duplicate records.
• Update customer transactions in the AR Subledger to properly reflect the customer’s balance.
• Identify and relay issues to the Controller to improve processes going forward.
• Create reports regarding the status of customer accounts as requested.
• Coordinate with our Collection Agency, provide statements, address questions.
• Perform other related duties as assigned.
  
  

Requirements

Required Skills/Abilities:

• High proficiency in use of technology and systems, including Microsoft Office Suite or related software as well as other accounting software programs.
• Experience in working with AR subledgers/ERP systems. Knowledge of Stripe or a similar credit card processor is a plus.
• Strong communication skills, both verbally and written.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
  
  

Education And Experience

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting a plus.
• At least two years of related experience required.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15lbs at times
  
  

Pay Rate: $23.00 to $25.00 hourly depending on experience