Selected Intern's Day-to-day Responsibilities Include

• Handle customer queries and manage customer coordination
• Approach all queries with a customer-centric attitude
• Manage data and generate MIS reports
• Offer exceptional customer service and ensure customer satisfaction
• Help build and improve customer service processes
• Adhere to set standards of TAT (turnaround time) and SLA (service level agreement)
• Demonstrate customer empathy during all interactions
  
  

About Company: Connect and Heal is one of the largest healthcare service providers in the primary care space within India, catering to almost 300 globally reputable corporate companies. We bring people, doctors, data, and benefits all under one connected health care ecosystem and partner with employers, care providers, diagnostic centers, and emergency care providers to provide concierge care. Our mission is to make health care more accessible through an adequate focus on primary and preventive health. We are currently serving corporate clients in over 200 cities in India and are looking to drive the company's growth within South Asia and subsequent expansion to Southeast Asia.